evolution Cosmetic aims to ensure that every order arrives in perfect condition. If you receive an item that is damaged, faulty or incorrect, you may request a return within 7 days of delivery.

To qualify for a return, the following conditions apply:

• Products must be returned unopened.

• In the case of a faulty item, minimal usage may be accepted for evaluation.

• Returns are only accepted for damaged, faulty or incorrect items. We do not accept returns for change of mind.

• Pink Tag Deals cannot be returned.

• All return requests must be submitted to our customer support team with your order number and photographs of the issue.

• Once approved, Evolution Cosmetic will arrange collection through our courier at no cost to you.

• Once the product is inspected and approved, you may choose between an exchange or store credit. We do not issue refunds.

Evolution Cosmetic reserves the right to reject any return that does not meet the above criteria or is submitted outside the 7-day window.